Category: Operations

  • 5 Mistakes To Avoid In Tech Recruitment

    When everybody is talking about startup growth, raising funds, let’s not forget about the trenches – those who build the actual thing – the tech guys basically representing your digital production line if you are in a tech startup – the Ford’s conveyor belt so to speak. Here are 5 mistakes to avoid while recruiting…

  • How To Keep Your Teammates’ Cameras On

    With 100% remote work it is easy to slide into turning your camera off at a certain point. Do your beloved ones want something of you during your remote session? Do you sit at a place where there are other people whom you don’t want to be seen or vice versa? There can be many…

  • Preparation Is 80% of Success

    They say “Preparation work is 80% of success”. Facilitation is a thing I was avoiding at all costs during my whole career. But… I needed exactly this magic and seeming uncomfortable or even scary thing as facilitation very often in my professional life. In fact there is nothing scary as long you know what you…

  • How To Make Remote Team Meetings More Productive

    On average employees spend around 6h per week in work meetings. Senior management spends 20-30h per week in meetings in corporate environments. What helps your team to have productive meetings?

  • On Commitment, Product Scope, Burnout, Employee Experience, Employer Brand

    Did you know that lack of commitment, product scope creep, burnout, bad employee experience, and shaky employer brand can have common ground? It can be as simple as saying “Yes” to your boss when you wanted to say “No”, saying “Yes” to that shiny feature you think your customers would love, saying “Yes” to your…

  • The Five Dysfunctions of a Team

    Do you remember a time you enjoyed working with your teammates so much that you continued your relationship even after you left that workplace? Are you still in contact with all of them or just a part of that team? What was so special about your relationship with your former colleagues that you either continued…

  • ResponsAbility

    “Answer prospect & customer emails immediately. Then take the time to source the answers for the response.” This also counts for any teams working remotely. Make sure you set the terms of service/response with each other. Especially when you are in different timezones. You may work in sync. You may work async. But you should…

  • Negative Emotions Eat You For Dinner?…

    Stop calling unpleasant emotions negative! There’re no negative emotions. You have feelings. Their strengths may vary. For example, you may feel happiness. You may feel anxiety or anger or anything else. Naming unpleasant feelings negative creates an illusion of something you need to avoid. When you avoid them, they aggregate in your body as muscle…

  • Can’t Stand Your Customers?…

    Can’t Stand Your Customers?…

    You can’t stand some of your customers, and you don’t have a clue what to do, how to handle their next visit so that you don’t occasionally cut the throat of your next customer? Recently, I coached a small business owner who runs a brick-and-mortar business – a small hair-dress saloon here in Georgia 🇬🇪.…

  • The 5 Components Of Trust

    Trust is built on 5 components. But it’s empathy that gets you in the door. Before people decide what they think of your message they decide what they think of you. 1. Empathy2. Reliability3. Competency4. Integrity5. Vulnerability