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6-Area Business Health Check: How to Stop Being the Bottleneck in Your Own Company

When your key team member takes vacation, gets sick, or quits – everything stops. …or slows down at best.

You’re stuck firefighting instead of growing.

Sound familiar? Your business is one person away from falling apart.

Here’s what I see in most startups and small businesses:

  • The founder is the bottleneck for every decision
  • Team members work in silos, duplicating effort, discussing what really matters after standups or retros end
  • Processes live in people’s heads, not systems
  • Customer issues bounce between 3 people before getting solved
  • Everyone’s “too busy” but nothing important gets finished. Burnout lurks around the corner

Tired of chaos, want to reclaim clarity to build your vision and grow?

Take 2 weeks of pure observation, asking, and listening.

No judgment. No immediate changes. Just truth-gathering – what people say, how they say it… across 6 areas:

  1. Business Foundation: What’s your mission/vision/values? How do you broadcast them? Why do you exist?
  2. Products/Services Realty: What problems your products or services solve? For whom? What’s your proof? How does this tie back to your business mission/vision/values?
  3. Team Dynamics: Communication patterns, energy levels before-during-after meetings. Who is who on your team re their personality type, zone of genius / strengths & talents, motivations, what are their personal goals & values. How do personal goals & values align with their team’s and company’s goals & values?
  4. Processes: Where do bottlenecks happen repeatedly? What’s actually documented vs what lives in someone’s head?
  5. Execution Reality: Commitments vs delivery – founders included. What’s the gap between what gets promised and what gets done?
  6. External Relationships: Where do customers and vendors hit friction? What breaks down in communication?

As a founder, your competing priorities create ripple effects you don’t see. Your divided attention affects team morale more than you realize.

Plot twist

The 1-on-1 truth sessions reveal everything.

In businesses under 20 people (even up to 40), I talk to everyone individually.

Your team already knows what’s broken – they live it daily. They just need someone to ask the right questions and listen without judgment.

No bandwidth for this diagnosis yourself?

You need someone you can trust to collect the evidence, map out the change plan, and actually help your team improve week by week.

That’s what an Operations Partner does.

DM me ‘OPS’ if this sounds like your business and you’re ready to change it.

Michael Y. Gordon Avatar

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