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  • The Five Dysfunctions of a Team

    Michael Y. Gordon

    ·

    July 4, 2024

    The Five Dysfunctions of a Team

    Uncover the 5 hidden dysfunctions preventing your team from reaching its potential.

    Leadership & Team Collaboration
  • ResponsAbility

    Michael Y. Gordon

    ·

    July 4, 2024

    ResponsAbility

    Make sure to set the terms of service/response with your teammates, customers, vendors.

    Customer Care
  • Negative Emotions Eat You For Dinner?…

    Michael Y. Gordon

    ·

    July 4, 2024

    Negative Emotions Eat You For Dinner?…

    Stop labeling emotions as ‘negative.’ Your frustration, anxiety, or doubt isn’t the problem. That’s how you handle them. Here’s how to use emotions as a leadership tool.

    Personal Development
  • When Customer Revenue Isn’t Worth Your Sanity

    Michael Y. Gordon

    ·

    July 4, 2024

    When Customer Revenue Isn’t Worth Your Sanity

    Ever feel completely drained by certain customers despite the revenue they bring? Discover why refining your ICP beyond financials preserves your most valuable resource — energy.

    Customer Care
  • Why Founders Need More Than Tools (or Thinking Partners)

    Michael Y. Gordon

    ·

    July 4, 2024

    Why Founders Need More Than Tools (or Thinking Partners)

    Your startup is a mirror of yourself. See how this reflects on your startup dynamics.

    Personal Development
  • The 5 Components of Trust That Make or Break a Team

    Michael Y. Gordon

    ·

    July 4, 2024

    The 5 Components of Trust That Make or Break a Team

    Trust isn’t just a feel-good concept. It’s the foundation of every high-performing team. Without it, even the best strategies, processes, and tools won’t stick. Here’s how to build it.

    Leadership & Team Collaboration
  • How Professional Coaching Transforms Founder Challenges

    Michael Y. Gordon

    ·

    June 2, 2024

    How Professional Coaching Transforms Founder Challenges

    What professional coaching actually offers founders and why the right coaching relationship can be transformative when you’re stuck or processing first customers feedback.

    Personal Development
  • Embrace The Negative Reviews

    Michael Y. Gordon

    ·

    April 4, 2023

    Embrace The Negative Reviews

    Be happy with a client writing you a negative review! What ❓❓

    Customer Care
  • What Dogs Can Teach Your Startup Team

    Michael Y. Gordon

    ·

    March 4, 2023

    What Dogs Can Teach Your Startup Team

    Discover what feeding stray dogs in Georgia taught me about detecting broken trust in startup teams. These simple patterns reveal why your team might be agreeing with everything yet underperforming.

    Leadership & Team Collaboration
  • What Happens When Founders Stop Listening

    Michael Y. Gordon

    ·

    February 4, 2023

    What Happens When Founders Stop Listening

    When founders dismiss valuable insights from their team, they create a silent killer in their startup. Learn how embracing diverse perspectives can prevent costly mistakes.

    Operations
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